Position Overview:
The Events Coordinator is responsible for planning, coordinating, and executing a wide range of events at our 5-star restaurant locations. This role requires a meticulous eye for detail, exceptional organizational skills, and a passion for creating memorable experiences. The Events Coordinator will work closely with clients and internal teams to ensure each event exceeds expectations.
Key Responsibilities:
- Event Planning and Coordination:
- Manage all aspects of event planning, from initial consultation to post-event follow-up.
- Coordinate with clients to understand their event vision, objectives, and requirements.
- Develop detailed event plans, including timelines, budgets, and logistical details.
- Client Relations:
- Serve as the primary point of contact for clients throughout the event planning process.
- Build and maintain strong relationships with clients to foster repeat business and referrals.
- Provide expert advice on event design, menu selection, and venue setup to align with clients' preferences and budgets.
- Collaboration and Communication:
- Liaise with internal teams, including kitchen, service staff, and management, to ensure seamless event execution.
- Communicate event details and expectations clearly to all relevant departments.
- Coordinate with external vendors (e.g., florists, entertainment, AV services) to deliver comprehensive event solutions.
- On-Site Event Management:
- Oversee event setup, execution, and teardown to ensure everything runs smoothly and on schedule.
- Address any issues or changes promptly and professionally, maintaining a calm and positive demeanor.
- Ensure all health, safety, and hygiene standards are upheld during events.
- Financial Management:
- Prepare and manage event budgets, ensuring all costs are tracked and controlled.
- Provide clients with accurate quotes and invoices, and handle any financial negotiations or adjustments.
- Work towards meeting or exceeding event revenue targets set by the company.
- Marketing and Sales Support:
- Collaborate with the marketing team to promote the restaurant’s event services and offerings.
- Assist in creating promotional materials and content for events.
- Participate in sales activities, including venue tours and promotional events, to attract potential clients.
- Post-Event Follow-Up:
- Conduct post-event evaluations to gather client feedback and identify areas for improvement.
- Ensure timely processing of event-related paperwork, including payments and client feedback reports.
- Maintain comprehensive records of all events for future reference and planning.
Qualifications:
- Bachelor’s degree in Hospitality Management, Event Planning, or a related field preferred.
- Minimum of 2-4 years of experience in event coordination, preferably in a high-end or luxury setting.
- Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
- Excellent interpersonal and communication skills.
- Proficiency in event management software and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required.
- A keen eye for detail and a passion for delivering exceptional guest experiences.
- Knowledge of the food and beverage industry and an appreciation for fine dining.