We are seeking a detail-oriented and experienced Assistant Executive Housekeeper. The Assistant Executive Housekeeper will be responsible for assisting the Executive Housekeeper in overseeing the daily operations of the housekeeping department. This includes ensuring that all guest rooms and public areas are cleaned and maintained to the highest standards, managing a team of housekeeping staff, and implementing efficient cleaning procedures. The ideal candidate will have a strong background in housekeeping management, exceptional organizational skills, and a passion for delivering exceptional guest service.
Key Responsibilities:
- Assist the Executive Housekeeper in managing the day-to-day operations of the housekeeping department.
- Supervise and coordinate the work of housekeeping staff, including room attendants, housemen, and laundry staff.
- Ensure that all guest rooms, public areas, and back-of-house areas are cleaned and maintained according to established standards.
- Inspect guest rooms and public areas regularly to ensure cleanliness and adherence to quality standards.
- Train and mentor housekeeping staff on cleaning procedures, safety protocols, and guest service standards.
- Assist in developing and implementing efficient cleaning schedules and procedures to maximize productivity and minimize waste.
- Monitor inventory levels of cleaning supplies and linens, and place orders as needed.
- Handle guest complaints or requests related to housekeeping in a timely and professional manner.
- Assist in conducting performance evaluations and providing feedback to housekeeping staff.
- Ensure compliance with health and safety regulations and company policies.
- Collaborate with other departments, such as maintenance and front office, to ensure smooth operations and guest satisfaction.
- Assist in preparing reports related to housekeeping operations, such as occupancy rates, labor costs, and inventory levels.
- Experience in running an in-house Laundry.
Qualifications:
- Proven experience in housekeeping management, preferably in a hotel or hospitality setting.
- Excellent leadership and supervisory skills.
- Strong attention to detail and organizational abilities.
- Effective communication and interpersonal skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Knowledge of cleaning techniques, equipment, and products.
- Familiarity with health and safety regulations.
- Proficiency in using computer software for scheduling and inventory management.
- High school diploma or equivalent; additional education or certification in hospitality management is a plus.
If you are a dedicated and experienced housekeeping professional looking to take the next step in your career, we invite you to apply for the position of Assistant Executive Housekeeper. Join our team and help us maintain a clean, comfortable, and welcoming environment for our guests.
